Optimize CX
Performance.
Empower Your Call Center & Drive Growth
Establish a strong connection with your prospects and boost sales pipeline with Augutech’s outbound software solution. Start dialing and connecting with prospects.
Let Augutech transform your business operations and improve customer satisfaction by embracing the power of omnichannel at an unprecedented level for your call center.
Ensure the security of your customers’ sensitive information by redacting your calls and maintaining PCI Compliance at all times in your business operations.
Software Advice
Augutech Ratings
Customer Support
Award-Winning Support
Value For Money
Built For Your Business
Functionality
Easy Setup
Customer Service is awesome!
What do you like best about Augutech?
Cloud based so don’t need to handle multiple hardware and can be moved anywhere. Can work on any connection.
Vinod Pardhi
Technical Support Manager
Persistent Systems Inc.
Mitigate Spam Risk
AI Powered Solution.
Unlock the full potential of your communications and experience seamless, uninterrupted connectivity with your audience.
Increase Productivity
Boost Performance 400%
Optimize your call center and boost your agents’ productivity by adjusting the dialer speeds to allow for simultaneous channel dialing without any restrictions. With our uncapped dialer speeds, you can achieve maximum productivity and increase your agents’ performance.
What is an automatic dialing solution?
A software that automatically dials from a list of telephone numbers. The system calls multiple numbers simultaneously and automatically screens for busy signals, voicemails, no-answers, and disconnected numbers. The aim is to reduce the costs and disadvantages of placing phone calls manually by removing repetitive and error-prone outcomes. Dialers improve efficiency by over 300%, directly connecting agents to customers as they become available
What are the differences between power, predictive, and preview?
Power enables managers to manually control the dialer speed. Predictive utilizes Augutech’s algorithm to automatically adjust the dialer speed. Preview, also known as “click-to-dial” allows agents to review the customer profile before making a call.
What equipment is required?
Computer (Desktop or Laptop), USB or Bluetooth Headset, High-Speed Internet
What are the minimum hardware & software specifications
1.5 GHz Quad Core Processor, 4 Gigabytes of RAM & 120 GB Hard Drive, Windows 8 / OSx 10, Internet speed per station 2mpbs upload – 5mbps download
Richard A.
“Hands down the best software and company! I have been working with Augutech for over 5 years now. There isn’t one person on their team that doesn’t understand what it takes to help their clients succeed.”
Financial Banking
Orlando M.
“Our company had tried a few different dialers trying to find the right fit. Other dialers just weren’t up to our standards. A few weeks ago we gave Augutech a shot and they have not only met our requirements but have exceeded them!”
Travel & Tourism
Durva P.
“The leading software in the Industry. Holding a huge number of calls was a big challenge for us which got solved.”
Customer Enterprise
Streamline Your Call Center Business
Drive Operational Efficiencies
We specialize in optimizing call center operations and developing custom solutions to meet your specific goals. Our expertise mobilizes contact centers of all sizes to create strong customer connections.
